Course Description:
In today's business landscape, we see Salesforce as a powerhouse CRM solution. While it is a significant expense for your organization, its return on investment can be incredibly worthwhile. But what steps can your organization take to ensure the highest value from your Salesforce investment?

In this webinar, we will discuss best practices for driving Salesforce adoption and implementation throughout your organization, as well as overview some of the key features and functionality that you can add over time to get the most satisfaction and ROI from your technology investments.

Learning Objectives:

• Overview the role and importance of governance in your technology infrastructure.
• Discuss actionable best practices for increasing the value and return on your technology.
• Outline the key steps and considerations of prioritizing new features and future functionality.
• Review the pros and cons of “building vs buying” on the Salesforce platform.
• Explore added value approaches to improve adoption, functionality, and use of your technology.

Presenters:
Noel Datko, Principal | Eide Bailly
Noel is a Principal with Eide Bailly, leading our Customer Relationship Management (CRM) consulting team. He has worked in the Salesforce ecosystem for nearly two decades, both as an admin and as a consultant implementing the solution across all industries. This experience on both sides of the platform means he can meet clients where they are in their technology journey and help them drive value out of their investments. In his free time, Noel enjoys spending time with family in the mountains of Colorado where he enjoys hiking, fishing, and off-roading with his motorcycles.

CPE Credits: No CPE will be offered for this session.